Pathways | Urgent and Primary Care Centre (UPCC)

Urgent and Primary Care Centre (UPCC) - Westshore

Healthcare Providers, Mental Health - Adult, Mental Health - Child & Youth, Mental Health - Senior, Public Health, Seniors Services, and Sexual Health

Provided by Island Health

Provides same-day access to team-based primary care delivered by physicians, nurse practitioners and registered nurses, with access to mental health and substance use clinicians.

The Westshore UPCC provides care for same-day, non-emergency injuries and illnesses that need medical attention within 24 hours for people living in the Westshore region. Accessible for patients who are unable to see their primary healthcare provider in that time, or do not have a primary healthcare provider.

When to Come to This Clinic:

Infections or abscesses
Common Illnesses including coughs, colds, sore throat, ear infections
Skin conditions such as rashes, skin irritation, minor wounds or itchy spots
Stomach pain, nausea, vomiting, diarrhea and constipation
Minor illnesses, fevers or infections in children
Mental health concerns such as low mood, anxiety and depression
Urinary tract infections (which local pharmacists can also assist with)
Allergic reactions or asthma (patients to call 911 if experiencing difficulty with breathing)
Minor Injuries including sprains and strains
Stitches for cuts and suture removal
Stabilizing a patient for hospital transport if needed
Pregnancy testing and options
STI testing and treatment
Support and care after sexual assault

Note: For any life-threatening emergencies, please call 911 or go to the nearest emergency department.

How to Access This Clinic:

Walk-ins are not accepted: please call the Island Health Primary Care Access Line to book a same-day appointment
Call 1-833-688-8722 and press '1' for clinics in Victoria & Westshore. Press '7' for Westshore UPCC and press '1' again to book a same-day appointment/to speak to staff
Same-day, urgent care appointments are available to be booked during clinic hours (8:00 AM - 8:00 PM), 7 days a week, 365 days of the year

Additional Information:

The Westshore UPCC team is able to connect patients to more specialized clinicians to support the patient with a variety of health conditions.
Patients may also receive ongoing care through referrals to a range of community services and supports
Available for patients living in Colwood, Metchosin, Highlands, Langford, and View Royal. Click HERE to find all UPCCs in BC.
Appointments are available to all Westshore residents, including the frail elderly, people with mental health and substance use concerns, and patients unattached to a physician.

1-833-688-8722 press '1', then '7', then '1' again to book an appointment at the Westshore UPCC

Website: https://www.islandhealth.ca/our...

Westshore UPCC - #104, 582 Goldstream Avenue, Victoria, British Columbia, V9B 2W7

Hours of Operation are daily 8:00 AM to 8:00 PM, 7 days a week, 365 days a year (including all statutory holidays).

Wheelchair accessible.

Cost: No cost